Typefaces include many characters in addition to the ones you see on your keyboard. Depending on the font, these characters can include ligatures, fractions, swashes, ornaments, ordinals, titling and stylistic alternates, superior and inferior characters, old‑style figures, and lining figures. A glyph is a specific form of a character. For example, in certain fonts, the capital letter A is available in several forms, such as swash and small cap.
There are two ways to insert alternate glyphs:
The Glyphs panel lets you view and insert glyphs from any typeface.
The OpenType panel lets you set up rules for using glyphs. For example, you can specify that you want to use ligatures, titling characters, and fractions in a given text block. Using the OpenType panel is easier than inserting glyphs one at a time and ensures a more consistent result. However, the panel works only with OpenType fonts.